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Introduction

FamilyMart, one of the leading convenience store chains in Japan, has come a long way since its inception in 1973. With over 24,000 stores across Asia, including China, Taiwan, Thailand, Vietnam, and Indonesia, FamilyMart has established itself as a major player in the retail industry. In this article, we will take a closer look at the history of FamilyMart and how it became the success it is today.

Early Days

FamilyMart was founded by a Taiwanese businessman called Feng-lin Hsu. The first store was opened in Sayama, Saitama, in 1973. The concept behind the store was to provide customers with a wide range of products at affordable prices. The store was an instant success, and soon, more stores were opened across Japan.

Expansion and Growth

In the 1980s, FamilyMart continued to expand rapidly, opening stores in other parts of Asia, including Taiwan and South Korea. In 1984, the company went public and was listed on the Tokyo Stock Exchange. This allowed it to raise capital and invest in further expansion.

Innovations and Technology

FamilyMart has always been at the forefront of technology and innovation. In 1985, it introduced the first point-of-sale (POS) system in Japan, which allowed for faster and more efficient transactions. In 2005, it introduced the first facial recognition payment system, which allowed customers to pay for their purchases using their faces.

Mergers and Acquisitions

In 2005, FamilyMart merged with another leading convenience store chain called am/pm Japan. This allowed the company to expand its reach even further, and it became the second-largest convenience store chain in Japan, behind Seven-Eleven. In 2016, FamilyMart announced a merger with UNY Group Holdings, which further strengthened its position in the retail industry.

Sustainability and Social Responsibility

FamilyMart has always been committed to sustainability and social responsibility. It has implemented various initiatives to reduce its carbon footprint and promote eco-friendly practices. In 2019, it launched the FamilyMart Forest Project, which aims to plant 500,000 trees in Indonesia by 2023.

COVID-19 Pandemic

The COVID-19 pandemic has had a significant impact on the retail industry, including convenience stores. FamilyMart has implemented various measures to ensure the safety of its customers and employees, including installing plexiglass barriers at checkout counters and implementing contactless payment options.

Conclusion

FamilyMart has come a long way since its humble beginnings in 1973. Its commitment to innovation, technology, and sustainability has helped it become a major player in the retail industry. With its continued growth and expansion, FamilyMart is set to become an even bigger success in the years to come.